Allow us to remove ACH option
D
Dave
Our raffles sell out quickly, but do not have specific dates as we sell until tickets are gone.
Please give us the option to turn off ACH payments as this causes us more unnecessary hassle of having to go cancel the payment and upset a donor who would have just paid by card. When ACH payments fail, we're losing out if we don't want to hold the drawing, and waiting another 10 days after tickets sell out isn't feasible for our supporters.
If this option can't be changed, we're likely going to have to seek a different processor, because I lose more in time and effort or in failed payments than I would if I was just paying processing fees.
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A
Adrienne
This continues to cause us problems with our raffles. Please give us the ability to remove this as a payment option.
P
Pavan
To improve financial reporting accuracy on Zeffy, We suggest adding a feature to make ACH payments optional. Because ACH transfers have a multi-day clearing period, they are susceptible to user cancellation while campaigns are being finalized. This leads to discrepancies between our campaign totals and actual bank deposits. Providing the capability to disable ACH would allow us to mitigate this risk and ensure our numbers remain consistent overall.
A
Adrienne
We are having the same issues with our raffles. The ACH/PAD option is fine for regular donation seeking campaigns, but it is causing us to lose revenue in raffles.