We changed our donation page to zeffy for this Sunday and we received a LOT of negative feedback, and we received no online donations. The biggest complaint that we received was the large initial "tip" suggestion when preparing to make a donation. I understand that this can be changed and a custom amount entered, but most of the older congregants do not. And I might add that recommending such a high tip amount as the lowest value seems a bit extreme to me as well. Next while playing with the features and making sure everything works I noticed that refunding a donation zeffy keeps the tip. This seems unethical especially since you offer the option to not tip at all. The platform seems to have some nice features and mostly easy to use, but for the reasons listed above I'm afraid we are forced to return to the system we were using before. I will keep an eye on this system and if these issues are addressed maybe I can present this option to the members for another go.