Billetterie/Ticketing - Change name/answers on an e-ticket/Modifier les réponses/nom sur le billet électronique
Stéphanie Pelland
Si nous savons à l’avance qu’une personne ne pourra finalement pas se présenter à l’événement et qu’elle donne son billet à une autre personne, nous voulons être en mesure de modifier les informations de la personne directement sur la plateforme afin que nous ayons en main les informations de la personne présente
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Londa
Need the ability to edit attendee names after purchase. This is needed if someone purchases a ticket, can not attend, but then gives it to someone else and/or if someone purchases multiple tickets but does not have all attendee names at the time of purchase. I need to be able to add the names to the additional attendees, so it doesn't read at N/A to my check-in people
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Susan
Would love this feature. Many gala table purchases happen before a guest list is confirmed and a quick way to edit the names and have the purchaser see the update would be really useful.
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Ashley
We would also like to give the ticket purchaser the ability to update ticket question information after the point of sale. We host an annual golf tournament, and most times the purchaser doesn't know the names of all the players on their team at the time of purchase. It would be very nice to allow the donor to purchase and then allow the editing of the player info (in the custom questions) up until a specific deadline.
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Maryse from Zeffy
Merged in a post:
Ticket management
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Steve
We are getting started with Zeffy. I successfully created a form allowing someone to purchase multiple tickets. Once purchased, it would be great if we can amend the email ticket to contain a seat number or table number. We can tell our attendees to print their tickets after their table has been assigned. If this capability is available now, please disregard this and inform me of the process. Thanks Again
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Maryse from Zeffy
Merged in a post:
Customization of Tickets - Configure tickets to represent tables of 8 to 10 guest for fundraising functions
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Mark
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Mark
We want the ability to update the recipient or user of the tickets for our events and generate new tickets with the updated information. If I update any of my attendee's tickets after the original point of sale, the newly added information will not be applied to the ticket. The new ticket does not reflect the change of the ticket owner at all. This could occur due to a ticket transfer or someone purchasing a table for 8 -10 people who still needed the names of their guests but wanted to reserve their table. I hope this makes sense.
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Maryse from Zeffy
Hi Mark! Thanks so much for your feedback! Can you let me know a little more details about this suggestion? What exactly would you like to customize on the e-tickets themselves or how differently would you need the group tickets features to work compared to how it does currently? :)
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Maryse from Zeffy
Merged in a post:
Ticket Sale - Add the ability to update ticket information after point of sale. Don't lock down the .pdf form. We have a Gala, and sometimes the purchaser doesn't know the names of all their guests at the time of purchase for the table. Would be nice to allow the purchase and then allow the editing of the guests at the table all the way until a specific deadline.
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Mark
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Maryse from Zeffy
Merged in a post:
Update ticket after modification in the form
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Mélanie
We had to change location of the event but tickets sold before still show the previous adress. I would have expect that if buyer re-download their tickets a couple of day before event, changes would have be updated.
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Maryse from Zeffy
Merged in a post:
Ticket details
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Lynn
When you update the details for the tickets for example meal choice and guest names . The ticket should update so we can send updated ticket to purchaser
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