I totally agree and would love to have this feature available to all organization

Would be nice to have an organization email address as part of "Organization" in setup. I help clients get Zeffy setup and emails come from my generic email rather than the organization email. Please add this feature

Thanks

I agree with everyone's comments. If the email comes from the organization, it would make it easier for the purchaser or registrant to locate their confirmation.

We've realized many individuals are not seeing our email messages because they are ending up in the Spam folder. Having the ability to specify a custom email to use when sending messages would reduce this issue by quite a lot.

Ideally, we could provide a list of email addresses to choose from so that different types of email message could come from different accounts (e.g., from the Secretary of the association, from the Event Manager, from the Volunteer Coordinator, etc.)

Alternatively, allow us to specify and validate one default email address (like "[email protected]") and then also allow the user who is actually sending an email draft to select between that, their own validated email address and, if a different user created the draft, the validated email address of the user sending the message.

The fact this feature isn't available sadly makes the email tool basically unusable.

I, too would very much appreciate having emails sent from my domain or email rather than Zeffy's

Yes please

How many votes do we have to get to have this change implemented?

I second this. Donors actually expect to receive email from us. While zeffy can certainly inclulde "powered by zeffy" and share link and stuff. It will be a huge improvement if we can use our own domains. I have an IT background and help implement/beta test if needed. Thank you

Currently, it looks like all emails to contacts come from Zeffy <[email protected]>. We'd like the ability to send from a custom email address, like [email protected]. Most CRMs like Mailchimp, Brevo, etc. have this ability and it would be a huge step forward for Zeffy to be able to do this. Most CRMs have a paywall for X number of contacts or emails per month, so you could get a LOT of nonprofits to switch to Zeffy if this was implemented.

We recommend supporting DKIM authentication using a CNAME to accomplish this. https://mailtrap.io/blog/dkim/