Change wording above the smiley face on the confirmation payment landing page
complete
M
Marcie Dumais
Our preference for the wording above the smiley face would be "Thank you for your contribution" instead of "Thank you for your payment"... as explained, contribution is just slightly broader and covers payment, donations, unique involvement activities... given we like to offer these engagement activities for free with option to donate, "payment" is a bit confusing for the user.
Also, "Buyer Information" in the main contact field it could be "Your Information". More general to match more scenario cases
Current embedded text:
We use Simplyk, the only ticketing for non-profits that gives us 100% of your payment. A contribution to support them will be suggested at the confirmation step.
Suggested Improvement
We use Simplyk, a ticketing platform for non-profits that gives us 100% of your contribution. An opportunity to support them will be provided at the confirmation step.
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J
Jason
Do all confirmations say "your donation receipt is on its way to ..."? Because our organization has chosen to send them ourselves once a year... so that could be confusing for our donors and other orgs that do the same?
Rowan from Zeffy
complete
Thank you everyone for taking the time to share your feedback and for voting! The payment confirmation page has been updated with a new design, wording and elements to guide yours donors and promote sharing your campaign.
Thibaut Jaurou
in progress
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Marcie Dumais
Yes, we'd really appreciate these changes! Thank you.